FAQS

The rates shown are per room and per number of guests.

Credit cards and cash are the payment methods for reservations made through our website.

Tourist tax is a council tax and at the moment, the tourist tax does not apply – it may however change in the future.

Up to and including the age of 3.

Not all reservations demand credit card to be done. Please contact the reception for more information.

Cash, credit card or bank transfer up to 72 working hours before check-in.

Yes, as long as it is physically presented at check-in.

Yes, it is possible to request a bill in a company’s name.

Accommodation and breakfast in the base rate – please check the other rates for additional features.

All taxes are included in the prices shown.

Yes, in all rates.

It depends on the rate – if it is non-refundable, at the time of booking, if it is refundable you can cancel up to a few days before.

If your rate allows payment at check-in, yes.

It depends on the rate. Some rates can only be paid online.

Contact the hotel reception – frontdesk.caparica@trypportugal.com with the date of stay, name and invoice details.