What is the check-in schedule?
Check-in is from 3 pm onwards. For early check-in, guests must contact the hotel to check availability. Additional charges may apply.
What is the check-out schedule?
Check-out time is until 12 noon. For departures after the stipulated time, guests must contact the hotel to check availability. Additional costs may apply. If part of a campaign programme, the conditions for late check-out do not apply.
Late check-in. Is it possible to do check-in until what time?
Late check-in can be done anytime, as long as the reservation is guaranteed.
Is the reception open 24h?
Yes, the reception is open 24h.
Which languages are spoken in the reception?
In the reception we speak portuguese, english, Spanish and French.
What documents are required for check-in?
A valid identification document and payment are required.
If I am allergic to an ingredient, when and where do I inform you?
At reception, at the time of check-in.