Tryp Costa da Caparica

Tryp Costa da Caparica
Booking

Hotel

Is it possible to do a pre-check-in?

Yes. After making the reservation, we will send you an email with instructions of how to proceed with the pre-check-in 7 days before your stay and also 3 days before. You can fill in your details and avoid wasting time when you arrive at the hotel.

Are there any smoking areas in the hotel?

Smoking is only allowed in balconies or terraces (smoking areas).

Does the hotel have its own parking?

Yes. For more information about parking please check the hotel’s website.

Can I leave my luggage in the hotel before check-in and after check-out?

Yes. All our hotels have room for storing luggage before check-in and after check-out.

Do rates include pool access?

Yes. Fees include pool access for guests.

What is the SPA and pool schedule?

Spa – 10h00 – 18h00 / Pool – 10h00 – 20h00.

Is the parking paid? What is the value?

Parking in the garage has a cost of 10€/ day.

Are pets allowed in the hotel?

Pets are allowed through some conditions and with a suplement of 25€/Day.

Does the hotel have meeting rooms?

The hotel has five meeting rooms in the ground floor and one meeting room on the eighth floor.

Does the hotel have weeding services?

It is possible to have weedings at the hotel by booking it with the events department.

Are there any lifts?

Yes. The hotel has 3 lifts for guests.

Are there any chargers for electric cars?

There are chargers for eletric cars outside the hotel.

 Is there any Wi-fi service in the hotel (including rooms)?

Yes.

Does the hotel have lobby and public spaces ?

Yes.

 Does the hotel have laundry and ironing service?

Yes. With an additional cost you can have this service.

Which activities can be booked in the reception?

Different leisure activities.

Location

What are the Points of Interest in the hotel area?

You can obtain this information through our Points of Interest page, and through our Concierge APP that will be at the hotel (APP not available yet).

Is the shuttle service between the airport and hotel available?

Yes. It is possible to book shuttle service with an additional cost and through availability of the chauffeur.

How can I go to the beach?

Beach is located 200 metres from the hotel. There is a train (transpraia) to visit other beaches.

How can I go to the city centre?

Bus/ bus + boat / bus + train. Guests can request more information to the reception.

What is the main rate to the airport and hotel?

30 euros.

Prices and Payments

Are the rates presented per person or per room?

Rates per room.

What are the payment methods for reservation made through our website?

Credit cards and cash.

Is the city tax charged?

TLCM doesn’t have tourist rate.

By what age children aren’t charged?

Until 4 years old.

Is a credit card needed to make a reservation?

Not all reservations demand credit card to be done.

What are the available payment methods?

Cash, credit card or bank transfer.

Can I pay with my company’s credit card?

Yes.

Is it possible to request a bill in my company’s name?

Yes.

Rooms

Are there any rooms for guest with reduced mobility?

Rooms for guests with reduced mobility are available. Our employees are always ready to help you.

Do rooms have minibar?

All rooms have frigobar.

Are there any connecting rooms?

No.

Is it possible to request extra pillows and sheets?

Yes.

Does the hotel have room service? What is the schedule?

Yes. From 10h30- 00h.

Is it possible to include romantic decoration in the room? What is the cost?

Yes. The hotel has romantic VIP service with a cost of 25€ (sparkling wine, strawberries with chocolate and flower petals).

Do rooms have balcony?

All rooms have balcony.

What are the different types of room available in the hotel?

Standard rooms with city view and sea view, premium rooms with city view and sea view,suites, suítes premium and family rooms.

Do rooms have carpet?

No.

Do rooms have air- conditioner?

Yes.

Is there any wake-up call service in the hotel?

Yes.

Are rooms soundproof?

No.

Do rooms have shower and/or tub?

Every room has tub except adapted rooms for disabled people and suites that are equipped with poliban/shower.

Reception

What is the check-in schedule?

Check-in opens at 14h. For early check-in, guests should contact the hotel to check availability. Additional costs might be added. It’s possible to relax while enjoying our services : pools, bar, restaurant and welness centre.

What is the check-out schedule?

The check-out is made until 12h. For late check-out, guests should contact the hotel to consult availability. Additional costs might be added. In case it is part of a campaign, late check-out conditions are not ruled by this procedure.

Late check-in. Is it possible to do check-in until what time?

Late check-in can be done anytime, as long as the reservation is guaranteed.

Is the reception opened 24h?

Yes.

Which languages are spoken in the reception?

English, Spanish and French.

Careers

Is it possible to send my CV to join the hotel’s team?

Yes. Curriculum Vitae can be sent to drh@hotihoteis.com or book.caparica@meliaportugal.com.

Reservations

How to book directly with the hotel?

Reservations can be made through the booking engine. As an alternative, you can contact through e-mail (book.caparica@meliaportugal.com ) or telephone: (+351 212 918 900).

How to cancel or change a reservation made through our website?

Reservations can be done directly on the website or by contacting the hotel, according to the reservation conditions.

How to reserve a cradle?

It can be requested while booking or after booking, directly with the hotel.

What is the best time to be in the hotel for summer vacation?

Between June and August.

How should I guarantee a room with a single bed or a double bed?

After booking for the type of room you desire, please contact the hotel to confirm the request.

How to do a group reservation?

Please send to grupos.caparica@meliaportugal.com or contact through the telephone: +351 212 918 900.

How to guarantee a room in a higher floor?

After booking for the type of room you desire, please contact the hotel to confirm the request.

What are the advantages of booking directly through the hotel’s website?

Booking is easy and fast.

Restaurant

What is the breakfast’s schedule?

Breakfast: 06h30 – 10h30.

What is the restaurant’s schedule?

Lunch: 12h30 – 15h00. Dinner: 19h00 – 22h00.

Does breakfast have gluten-free products?

Yes. It should be requested directly to the restaurant.

What are the available menús and what are the different types of cuisine?

Typical Portuguese cuisine.

Does breakfast have lactose- free milk?

Yes. It should be requested directly to the restaurant.